Training

If you are a new user at an agency that already uses HMIS, you will be required to attend a new user training as well as complete some additional agency specific training before you get started. New User Training is designed for staff members who will need to start using Clarity HMIS. This training is required of all new Clarity users before access to the protected Clarity HMIS website. This training will cover history, importance of data, ethics, . Once this New User training is complete new users will be required to complete Clarity Data Entry Training.

Register (Current Agency Admin only)

The first part of HMIS New User Training is completed within our Learning Management System (LMS) Once that’s completed, staff will complete HMIS Clarity Data Entry training. There will be one, self-paced, course to complete within the LMS which will cover background information around our homeless response system, ethics, ROI, etc.  We will use the information within the training registration form to set users up within the LMS. The LMS link and username/password will be sent to the user with directions on how to use the system. Once a user has completed all courses of the training, our Training Manager offers HMIS Office Hours for users to attend if they have questions or want to dive deeper into HMIS.

We’ll need to train one person from your organization as an Agency Admin (see below). The Admin is responsible for registering all future staff for HMIS training. Please let us know who the best staff member would be to be trained for that role. 

Clarity Manager training is required of all current or new Clarity HMIS users who are stepping up into the role of Clarity Manager. The Clarity Manager at each agency is our point of contact for HMIS and is required to submit certain reports to our HMIS team each month, train new users in agency specific Clarity HMIS workflow, and attend an HMIS workgroup meeting on the third Friday of every month. The Clarity Manager must complete a New User training prior to completing a Clarity Manager  training. If you have any questions in regards to becoming a Clarity Manager, please fill out a Helpdesk ticket and out HMIS support team will get back with you. (Currently there only on Clarity Manager seat alotted per organization.)

Register (Current Clarity Manager only)

Additional training dates will be added as necessary when a new Clarity Managers comes on board.

The purpose of Looker Training is to learn how to run reports using the Looker reporting tool that is linked to our HMIS system, Clarity. Training dates will be added as necessary when a new Clarity managers comes on board or an additional staff needs access to Looker.

Register (Clarity Manager only)

After you complete the form, the appropriate ECHO staff member will meet with you to discuss your organization and begin moving forward with HMIS. After that initial meeting, these are the steps that will follow:

Step 1: Once the HMIS MOU is signed, we will ask that you complete the HMIS Project Set-Up Request Form. This form will help us to create your organization within HMIS.

Step 2: Please complete the Project Set-up Request Form to the best of your ability. If you’re unsure about something, don’t worry about it. We will follow up if we need that information.

Step 3: Please complete the training registration form with the link for you and any other staff who need HMIS training. Once we receive that, we can get everyone connected with the first part of training. The first portion is within our Learning Management System (LMS). Once the LMS portion is complete, we will register you/your staff for the data entry portion.

1. Complete HMIS New User Training (register above)
2. Familiarize yourself with HMIS
3. Attend a Crisis Outreach Training
4. Use HMIS and show competency for a minimum of one month to ensure data quality
5. Review Training Requirements & Expectations (see Documents & Forms)
6. Complete the Assessor Interest Form
7. ECHO’s Coordinated Entry team will review your interest form and contact you with next steps

Please note: Steps 2 & 4 can either speed up or delay CA training. If you already have HMIS basic data entry understanding, you can test out of these steps by completing the HMIS skills test. Contact your Agency Admin to request the test.