Experiencing Homelessness?

Coordinated Assessment Access

What is Coordinated Assessment?

Coordinated Assessment is an evaluation process used to determine which type of housing intervention best matches the needs of individuals experiencing homelessness. This is the first step of entering the homeless response system and will allow for the community to know that you have a need for housing.

Who is eligible to complete a Coordinated Assessment?

Anyone who meets the HUD Category 1: “Literally Homeless” or Category 4: “Fleeing/Attempting to Flee Domestic Violence” definitions of Homelessness AND located in Travis County may complete a Coordinated Assessment.

(Note: some exceptions on location apply to military veterans experiencing homelessness and individuals fleeing DV)

If you are experiencing homelessness outside of Travis County, please refer to the Texas Homeless Network’s Coordinated Assessment Entry Point guide for the best place for you to complete an assessment.


Eligible (not limited to these examples):

Currently living:

  • Out of a vehicle (does not include RVs that are habitable with access to utilities)
  • On the streets
  • In a park
  • Outside in a tent
  • In an emergency shelter or safe haven
  • In a place not meant for human habitation
  • Immediately exiting an institution (e.g., hospitals, jail, prison, treatment center) that you stayed for less than 90 days AND was literally homeless prior to being institutionalized

NOT Eligible (not limited to these examples):


  • Couch surfing/doubled-up or living in a hotel (not paid for by charitable organizations) for longer than 7 days with friends/family
  • Living in a boarding home/shared-housing/halfway house/sober living/nursing home
  • Institutionalized for longer than 90 days

You may still be eligible for CA even if you are currently in one of these living situations if you are fleeing/attempting to flee DV. Eligibility for a CA will be ultimately determined by a certified coordinated assessment staff in the community when they meet with you.



Where can you access a provider that offers Coordinated Assessment?

Use this table to find a Coordinated Assessment provider. It will be updated as new providers become access points in the community. Use this link to access a printable version of this table.


Coordinated Entry FAQ

Due to the volume of inquiries we receive, if you have any of the following questions please understand we will not contact you to answer them:

  • How can my organization offer Coordinated Assessments?

    ECHO requires a progression of skills, comfort, and data entry in HMIS before going through the CA training. This ensures better data, quality, collection, and for new assessors to feel comfortable with the skills required to complete once trained. 

    Please download this flyer explaining the steps of becoming a formal partner with ECHO and a Community Coordinated Assessment Assessor.

  • How long will I need to wait for someone to contact me about housing? Can I get an update on where I am on the prioritization list?

    Unfortunately, we are unable to estimate how long it will take for a housing provider to contact you to offer housing assistance. Please understand that housing programs have a limited capacity, and it takes time for providers to contact all the people we assess. It may take longer than 6 months to be contacted, and if you have not heard from a housing provider within that time we ask that you meet with us again to update your information. We urge everyone to continue working on alternative housing options while they wait.

  • Do I need to be re-assessed?  Do I need to re-complete the process?

    You only need to be reassessed/re-complete the process if it has been longer than 6 months from your last assessment and a housing provider has not contacted you OR if your family make-up has changed. For example, if you no longer plan to live with members listed on your household or there are new members to add.

  • How do I update my contact information (phone number and/or email address)?

    Any of our community’s HMIS users can update your contact information. The Community Assessment Access table (above) lists many, though not all, of the places you can update your info. If you have a case manager that has access to HMIS they can also update any contact information you may have.

    Additional HMIS users include:

    • A New Entry
    • Any Baby Can
    • Caritas of Austin
    • Casa Marianella
    • Capital Metropolitan Transportation Authority
    • Catholic Charities of Central Texas
    • City of Austin – Austin Public Libraries (APL), Communicable Disease Unit (CDU), Crisis Intervention Team (CIT), Austin Public Health (APH)
    • Foundation Communities
    • Foundation for the Homeless
    • Front Steps
    • Goodwill Industries of Central Texas
    • Green Doors
    • Housing Authority of the City of Austin (HACA)
    • Housing Authority of Travis County (HATC)
    • Maximizing Hope
    • Meals on Wheels and More
    • Mobile Loaves and Fishes
    • Mosaic Church Austin
    • Refugee Services of Texas
    • Saint Louise House
    • Sobering Center
    • Travis County – Health & Human Services, Veteran Services, Public Defender’s Office
    • Vivent Health
  • I do not speak English very well. Will I be able to complete the process?

    Yes, all certified Coordinated Entry assessors can utilize language line interpreting services.  The language line provides access to interpreters for more than 200 languages.

  • I have young children. Can I bring them to the meeting?

    Yes, you are welcome to bring your children with you to complete an assessment.

  • What if I am currently in jail or prison, can the Coordinated Entry assessment help me?

     If you were homeless before being in jail or prison AND have stayed in jail or prison for 90 days or less, then you are eligible to complete an assessment.

  • Can you help me find community resources to help with basic needs such as healthcare, food, and employment?

    Please see our “Other Resources” page for community resource information.