COVID-19 Information for Service Providers

On this page page you will find various resources to support the work of homeless service providers in Austin/Travis County during the ongoing coronavirus outbreak.

This includes information on service coordination groups, resource guides, and notes from the service provider update calls.

Resources for Service Providers

Emergency Shelter Guidance for Prevention and Management of COVID-19 (6/25/20)

This document will be updated as new guidance is issued by the CDC and based on community needs

CoC Amendments 101 Presentation (4/22/20)

Presentation covering how Continuum of Care programs can apply for grant waivers

CoC COVID-19 Waiver Policies and Procedures Guidance (4/23/20)

Permanent Housing Program Resource Guide (4/23/20)

Includes information to help people access resources and stay safe

Coordination Groups

Coordination GroupMeeting TimeContact Person
Emergency ShelterWednesdays @ noonPreston Petty
Street OutreachWednesdays @ 2:30pmKatie Rose
Healthcare and Homeless Response System CoordinationFridays @ 8amNiki Kozak
Criminal Justice and Homeless Response System CoordinationFridays @ 10:30amNiki Kozak

Service Provider Update Calls

ECHO hosts calls 3 days a week for homeless service providers and their leadership staff to report on the latest planning efforts and updates surrounding COVID-19, including any changes in service provisions due to the pandemic.

Calls are hosted on Wednesdays and Fridays from 9 – 9:30am. Additional calls may be scheduled on an as need basis.  Notes and recordings of these call can be found below.

If your organization would like to be included on these calls, please email

MonthDayMeeting NotesMeeting RecordingMeeting Recording Password
July 2020Wednesday: 7/1See meeting recordingRecording6r+2m290
June 2020Friday: 6/26See meeting recordingRecording8W%.C$g+
Wednesday: 6/24See meeting recordingRecording7P$Vz@61
Friday: 6/19NotesRecording5a+0O0!$
Wednesday: 6/17NotesRecording2r!*Ow@!
Friday: 6/12NotesRecording9O=@u!15
Wednesday: 6/10NotesRecording9E=93Z97
Friday: 6/5NotesRecording4t*.!5UK
Wednesday: 6/3NotesRecording4S$$%*6l
May 2020Friday: 5/29NotesRecording2W%G2X$!
Wednesday: 5/27NotesRecording0C%7=TJf
Friday: 5/22NotesRecording 8i&6Q^o4
Wednesday: 5/20NotesRecording8g#V^8I3
Monday: 5/18NotesRecording1k.$214%
Friday: 5/15NotesRecording0Q!0kR26
Wednesday: 5/13NotesRecording3x*.0fS9
Monday: 5/11NotesRecording6M*R6z30
Friday: 5/8NotesRecording3W@%#=^9
Wednesday: 5/6NotesRecording6U?%.&99
Monday: 5/4NotesRecording3s%.?12a
Friday: 5/1NotesRecording2a$2?3m*
April 2020Wednesday: 4/29NotesRecording2F%27%20
Monday: 4/27NotesRecording0R^E?a&4
Friday: 4/24NotesRecording2b+$IaH!
Wednesday: 4/22NotesRecording7p#q.j3k
Monday: 4/24NotesRecording1V.$Q6Xd
Friday: 4/17NotesRecordingp1?w8=M4
Wednesday: 4/15NotesRecordingC2?1qN=2
Monday: 4/13NotesRecordingU1=I#Ug9
Friday: 4/10NotesRecordingN/A
Wednesday: 4/8NotesRecordingN/A
Monday: 4/6NotesRecordingN/A
Friday: 4/3NotesRecordingN/A
Thursday: 4/2Meeting canceledMoving to new meeting scheduleN/A
Wednesday: 4/1NotesRecordingN/A
March 2020Tuesday: 3/31NotesNo recording availableN/A
Monday: 3/30NotesRecordingN/A
Friday: 3/27NotesRecordingN/A
Thursday: 3/26NotesRecordingN/A
Wednesday: 3/25NotesRecordingN/A
Tuesday: 3/24NotesRecordingN/A
Monday: 3/23NotesRecordingN/A